Check in /Checkout
You may check in from 14:00 hours
You must checkout by 11:00
On occasions it is possible to offer
Assistance outside these hours.
Please contact the hotel direct.
Cancellation Policy
Bookings must be cancelled 24hours
in advance of your arrival.
In the event of a no show or a
Cancellation with less than 1 days notice
Prior to the date of arrival, an amount
Equivalent to 100% of the first nights
Booking will be charged.
Currency Assistant £ to $
www.xe.com/pca/
Making Your Stay Trouble-free
To assist our guests the hotel has a ramped entrance with a security door, with direct contact to reception, should any extra help be needed. This means we have a secure area to leave prams or pushchairs etc.
We offer early teas, high chairs, listening devices & cots for those with young children, at no extra charge,
A hearing loop, large print menu & a large buttoned telephone with a ‘T loop’are available in the hotel.
Owners & their Working dogs are always welcome. With our garden gate leading directly into the park, so an exercise area is not a problem.
Walkers will find a good selection of long & short walks with maps to borrow at no charge. Packed lunches are available if booked the night before.
We are committed to offering the best of service to all our guests, but having completed a disability audit we are unable to offer accommodation to those that are wheel-chair bound. We can suggest other accommodation in Lincoln where access is not a problem.
Buy a gift Voucher
Please use the email facility to request a gift voucher.
The Hotel Reservation staff will contact you directly.
Flowers or Chocolates may be ordered before arrival
& will be in the room for arrival.
Privacy Statement
We are committed to protecting your privacy & take our responsibilities regarding the privacy of your information very seriously. We do not sell, trade or rent your personal information to others.
When booking we require certain information to allow us to process your hotel booking & notify you if a confirmation is requested. When you book we need to know your name, address & email address, as well as credit card number & expiry date. We ask for a telephone number so that we can contact you if there is a question concerning your reservation.
From time to time we may have special deals that may be of interest to you. Out of respect for your privacy we present the option to opt out of these types of communications.
In using our web site, you consent to the collection & use of this information in the ways described above.
Hillcrest Hotel Ltd never disclose information about guests to any other person or organisation without their consent, unless there is an emergency situation that requires it or we are legally required to do so.
An up-to-date privacy policy will always be maintained on this site so you are always aware of the information we collect, how we use it & what circumstances we disclose it.
Policy Statement
The Company Policy includes the Sex Discrimination Act 1975, Sexual & Sexual Orientation, Harassment, Gender Reassignment, Race Discrimination, Religion & Belief Discrimination and Disability Discrimination & Age Discrimination.
If you would like to see this document in full please contact the Hotel Director.
Mission Statement
The values of our commitments are:
- An aspiration to be the best at whatever we do.
- A belief in the importance of people achieving success.
- A desire to achieve high levels of quality & customer service.